Frequently Asked Questions

• What is your address?
• What are your working hours?
• What is your telephone number?
• What does the company do?
• Which medical conditions can your products treat?
• What results can I expect, and how soon can I expect them?
• Can your products be used in combination with chemotherapy or radiation therapy?
• How can I order your products?
• What forms of payment are accepted?
• How can I pay for the products with a general payment slip?
• How do I get to your office?
• I don’t live in Zagreb. How can I receive your products?
• I don’t live in Croatia. How can I receive your product?
• How can I contact Dr. Jakopovich?
• How can I send you my medical records?
• What if I don’t have medical records?
• What is the price of the products? Why are they so expensive?
• When should your products not be used?
• How can I know if I am allergic to mushrooms?
• What are some of the common side effects?
• My doctor says that I should not use your products. What should I do?
• How do your products taste?
• How can I reduce the unpleasant smell?
• After taking your products, I got diarrhea. What should I do?
• After taking your products, I vomited. What should I do?
• Is my product spoiled? How can I keep it from spoiling?
• I noticed the formation of ‘fungus’ in the bottle of Lentifom. What is this, and how can it be more easily drunk?
• Do you buy mushrooms? Where do you get your raw materials from?

The address of our Sales Office is Miramarska 109, 10000 Zagreb.

Our Sales Office is open Monday to Friday from 9 am to 5 pm CET (GMT+1h), except holidays.

Our telephone and fax number is (01) 466 00 95. If calling from abroad, please dial (+385) 1 466 00 95.

Since 1990, our company has been producing and selling extracts and other products made from medicinal mushrooms. All our products are the result of our own knowledge and development, and are made from our own proprietary recipes and methods, which are based on thousands of years of experience of traditional Chinese and Japanese medicine, and modern scientific research.

Products of the company DR MYKO SAN – HEALTH FROM MUSHROOMS can be used to prevent and fight cancer, cardiovascular disease, viral diseases, diabetes, neurodegenerative diseases, and to strengthen overall immunity and improve overall health. Take a good look through the website, particularly the page USER GUIDE, where diseases and conditions are grouped, to find a detailed list of diseases and conditions that our products are used to treat.

The results are primarily dependent on the diagnosis, and are of course individual.
For tumors, the first general signs of improvement (improved strength, more energy, better sleep and appetite…) are usually visible after just two weeks. After two to three months of taking the products, improvements in test results are usually seen. Unfortunately, it is impossible to predict how beneficial the products will be for each patient – it is certain that they are not harmful. Our results range from deceleration of the tumor process, normalization of tumor markers, maintaining a stable condition, reduction of tumor size, regression of metastases, including complete regression of the tumor disease. However, we cannot predict and guarantee the scope of the effect in advance.
For other medical conditions, the results are very individual. For more information, please take a look through the website, or contact our advisory service or Sales Office.
For neurodegenerative disease, results are seen more slowly, most often after 3 to 6 months. Japanese clinical studies of the compounds found in our product NEUROMYKON have shown significant functional improvements after 6 months of daily use. Our experiences are similar – NEUROMYKON improves functional ability, after 6-12 month use, in cases of Alzheimer’s Disease, Parkinson’s Disease, dementias, and many other neurological disorders.
To learn about the experiences of our customers, read the USER GUIDE – PATIENT TESTIMONIALS AND REVIEWS.

Absolutely. Japanese studies, and our own experience, have shown that the effects of radiation therapy and chemotherapy are much greater if accompanied by the use of medicinal mushroom products. These products also often significantly improve tolerance to standard forms of therapy. Research has shown that certain compounds in medicinal mushrooms protect the body’s defensive cells, which are under particularly strong attack by cytostatics and radiation.
Simply put, taking mushroom products while receiving standard oncological therapy is harmless and recommended, as it will improve your tolerance and improve the effects of the therapy.

If you require mushroom products with antitumor activity, the standard procedure is to send us a copy of your medical records to our fax (+ 385 1 466 00 95), together with a contact telephone number. We will contact you and propose the optimal mycotherapy for you. Be sure to give the weight of the patient. When we have reviewed your medical records, we will contact you (usually the following day) and inform you of the recommended mycotherapy, method of use, price of the therapy and other information. After payment is received, you can receive the products directly, or we will send them to you if you live outside of Zagreb.
For other products, we usually do not need medical records. Drop by our Sales Office or give us a call for detailed information and instructions for use.

Payment can be made in cash, with a general payment slip or using credit cards. We accept American Express, to a maximum of 6 installments, as well as Diners, MasterCard, Maestro and Visa cards, in a single payment. Currently we cannot accept checks. Companies and craftsmen can make payment based on an invoice. Cash payments recieve 10% discount.

The general payment slip can be used to make payment at the post office, your bank or using internet banking. Write down your full name and address, the amount (to be quoted by our sales office), and the following banking information:
CROATIA BANKA ZAGREB
Kennedy Trg 11
10000 Zagreb
SWIFT: CROAHR2X

on behalf of:

Myko San Company
Zagreb, Croatia
IBAN: HR3824850031100215217

Once you have paid, fax us a copy of the payment slip at (+385 1) 466 00 95. We recommend that you call us at the same number to ensure that the slip has arrived and that it is completely legible. If using internet banking, send us a payment confirmation at this email:

Perhaps you have someone who can personally pick up the products for you. In that case, if you have already paid, just let us know who will be picking them up for you.

It would be best if you come personaly, or your relatives or friends pick up the product for you.

For non-neighbouring and distant countries, you can receive our preparations using the international courier services. Talk to our Sales department for details and agreement.

Dr. Jakopovich holds an advisory session every Tuesday from 2 to 5 pm at our Sales Office. During that period, feel free to visit us, or call our Sales Office, Miramarska 109, at (+385) 1 466 00 95. You can also always contact us through our CONTACT FORM. In most cases, our sales staff can also help, so feel free to ask them all your questions.

In the case of tumors, where the mycotherapy will be determined based on your medical records, it is necessary to either fax them to us, or to bring them to our Sales Office. Your medical records should contain the diagnosis, pathohistological test and medical history. If you fax us your records, it is very important that you write down your telephone or mobile number in a visible place, so that we can contact you and give you our recommendation. It is also necessary to note the weight of the patient, in order to ensure the proper dosage.

Medical records are necessary to order products with antitumor activity, while they are not usually necessary for the remaining products. If you do not yet have your test results, as the findings are not yet complete, but wish to start treatment as soon as possible, it is necessary for you to provide us with as much information as possible, so we can properly determine the mycotherapy and begin. You can bring/fax us the test results as soon as you receive them.

The total cost of the mycotherapy primarily depends on the diagnosis and condition of the patient. The final price of the antitumor products can only be known after reviewing individual medical test results. These help us determine the course of the treatment, duration and dosage (also based on the patient’s weight).

Prices of other products are as follows:
MYKOPROTECT (1 set, 15 days) – 750 kn (for cash 675 kn)
MYKOMIX (1 set, 15 days) – 322.22 kn (for cash 290 kn)
ARMILENT (1 set, 15 days) – 277.78 kn (for cash 250 kn)
DIMEMYKON (1 set, 20 days) – 322.22 kn (for cash 290 kn)
NEUROMYKON (1 set, 15 days) – 333.33 kn (for cash 300 kn)
MYKOTONIK (1 set, 10 days) – 133.33 kn (for cash 120 kn)

Cash payments receive 10% discount.

Main active ingredients present in mushrooms are found in very low concentrations (only in the thin cell wall), so it’s necessary to extract large quantities of raw materials. This is the only way to get powerful products that can help in serious health conditions. Aside from the cost of the raw materials and their transport, there’s also the cost of the necessary equipment and labor.

Myko San preparation costs are reasonable given their effects. Most available products on the market suffer from insufficient and ineffective concentrations of medicinal mushroom active compounds – you can even find encapsulated dried and powdered mushrooms. Even though less expensive, such products are elicit no significant effects and are basically a waste of money.

Aside from medicinal mushroom preparations, thousands of other preparations are available on the market. If you read their official medical reviews, you’ll find that the majority of those are insufficiently (or inexpertly) researched or that the manufacturers promise more than they can objectively deliver. On the other hand, no serious medicinal source can possibly claim the same about the potential of medicinal mushrooms (and contradict over 50,000 published research papers, and over 400 clinical trials).

“It’s unwise to pay too much, but it’s worse to pay too little. When you pay too much, you lose a little money – that’s all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do.
The common law of business balance prohibits paying a little and getting a lot – it can’t be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.”
– John Ruskin (english social critic, 1819-1900)

Our products can be used in virtually all situations without any danger. The only case in which our products should not be used is if you are allergic to mushrooms, which is very rare. Also, the products should not be used if you are preparing to undergo organ transplant surgery.

If you are allergic to mushrooms, but don’t know it yet, you may experience some of the following symptoms within 15 to 30 minutes of taking the product: rash, itch, swelling of soft tissues (lips, tongue, throat), digestive troubles, dizziness. The symptoms arise very quickly after ingestion. An allergy specialist can determine if you are allergic to mushrooms. Serious allergies to mushrooms are virtually unknown and, given the commonness of mushrooms (especially their spores), people are usually already aware that they have this allergy. In over 20 years we have been operating, we have never had a case of general allergy to the mushrooms we use as raw materials in our products, or to our mushrooms extracts.

The activity of the active compounds in mushrooms has been studied at great length over the past few decades. These chemical compounds are very stable and do not have any harmful interactions with other medications, food or beverages.

There are no common side effects when the products are properly used. Some patients have reported increased urination when taking higher doses.

Inform him or her, s/he should be thankful for the information. Some doctors may already have some knowledge of the effects of our products in their patients (some have even had firsthand experience) and have been convinced in their efficacy, and some suggest to their patients that they contact us for help. However, many doctors are still not adequately informed about the possibilities of medicinal mushrooms as a very important part of complementary natural medicine.
Direct him/her to this website where they can access a real wealth of useful information, from a review of our research, patient experiences, etc. In particular, we recommend our links on the medical properties of certain species of mushroom. Over the past 50 years, several thousand scientific papers have undoubtedly confirmed the experience of thousands of years of development of traditional medicine (particularly of the Far East), tested on millions of sick people throughout history. Today, medicinal mushroom products are used as the first line of defense against cancer in leading clinics in Japan, China, Korea… as dietary supplements and even as official medical drugs.
Doctors play a very important role in our society, and if you help them to obtain information, there is a chance you will indirectly help others, perhaps even save their lives. As the famed Dr. Atkins once said, “If doctors believe in medicine based on facts, they are bound to implement in their practices that which science established is beneficial for health”.

The majority of our products do not have a strong flavor, except for the slightly bitter taste of Armilent, Agarikon, Super Polyporin and Neuromykon (caused by Ganoderma lucidum mushroom). Most people describe the taste as ‘bland’, ‘weak’ or ‘tasteless’.

To some people, the products have an unpleasant smell, though the vast majority of people will become quickly accustomed to it. Considering the chemical stability of the products, feel free to mix them with water, juices or teas. If you are really sensitive, pinch your nose while drinking, and drink a glass of water or juice immediately after swallowing the product.
Do not mix the products with milk or dairy products.
Do not mix the alcohol extract part of Neuromykon with hot liquids.

This problem is often caused by drinking large quantities of the products directly from the refrigerator over several days. Though the opened bottles must be refrigerated, avoid drinking the product cold. Try mixing it with a warmer beverage, or leave out the glass of product at room temperature for a short while. If you already have this problem, then cut the quantity of product taken in half until the problem is resolved, and then continue normally. There are no compounds in the product that act as a laxative, and infants and the elderly have successfully taken them without any problems.

Vomiting the product is often caused by the chemotherapy and/or radiation, and in rare cases due to the nature of the tumor itself (brain, esophagus, throat). Try to drink smaller quantities more frequently. Another thing you can try is to take a little dried ginger on the tip of a knife about 5 minutes prior to taking the product, as ginger strongly reduces the feeling of nausea. There are no compounds in the products that could cause nausea, and infants and the elderly have successfully taken them, without any problems.

The condition of the product is easy to tell, just open the bottle and smell. A spoiled product will have a very strong and unpleasant rotten egg smell. This smell cannot be missed. Otherwise, the products may vary in color, smell and taste, but that will not affect their activity and feel free to drink them.
In order to keep the product from spoiling, keep it in the refrigerator after opening the bottle. It is important when using not to place the bottom side of the rubber cap on the sink, table or any other unsterile surface. The alcohol component of Neuromykon will not spoil at room temperature, but keep it out of hot areas, because at temperatures above 40°C, some of the ingredients will begin to denature.

After long periods of standing, sometimes fine fibers, otherwise rich in beneficial active compounds, can join together in the liquid and form a characteristic, viscous ‘fungus’. In order to maximally take advantage of these compounds and to make drinking easier, it is necessary to strongly shake the bottle before opening, to ensure this mass is broken up and uniformly spread throughout the liquid.

In general, we do not buy mushrooms. We obtain our raw materials from organic farms in China, which are strictly controlled to ensure they meet the very strict European hygienic and health standards. Also, the mushrooms we collect in the wild, as there is not yet a method for cultivation or organized cultivation in the necessary quantities, come from the purest regions of Croatia, such as Gorski Kotar or Lika. These are collected by specially trained experts, in strict agreement with our company.

If you wish to ask a question, you can do it here.